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cocoafemuncore

Zásady Ochrany Osobních Údajů

How FEMUN CORE s.r.o. collects, uses, and protects your information.

Last updated: September 2026

FEMUN CORE s.r.o. ("FEMUN CORE," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of everyone who visits this website or contacts us for business purposes. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices and rights you have regarding your data, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Czech law.

1. Who We Are

FEMUN CORE s.r.o. is a company registered in the Czech Republic, with its registered office at Děčínská 552/1, Střížkov, 180 00 Prague 8, Czech Republic (Reg. No. 24420069, VAT/EORI: CZ24420069). We are the data controller responsible for the personal data described in this Policy. If you have any questions about this Policy or our data practices, you can reach us at [email protected].

2. Information We Collect

We collect information in the following ways:

  • Information you provide directly — such as your name, company name, business email address, phone number, and the details of your inquiry, when you submit our contact or wholesale catalog request form.
  • Information collected automatically — such as your IP address, browser type, device information, pages visited, and the date and time of your visit, collected through standard server logs and cookies when you browse our website.
  • Correspondence — records of any emails, calls, or other communications you have with our team regarding an order, inquiry, or partnership.

3. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide product information, samples, quotes, or wholesale catalogs; process and manage business relationships and orders; maintain accounting, invoicing, and customs/export records as required by law; improve and maintain the security and performance of our website; and comply with our legal and regulatory obligations, including tax, customs, and food-safety documentation requirements.

4. Legal Basis for Processing

Depending on the context, we process your personal data on the basis of: your consent (for example, when you voluntarily submit a contact form); the necessity of processing to take steps prior to entering into a contract, or to perform a contract with you or your company; our legitimate business interests, such as maintaining and improving our website and B2B relationships; and compliance with a legal obligation, such as tax, customs, or accounting law.

5. Cookies

Our website uses cookies and similar technologies to ensure the site functions properly and to understand how visitors use it. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time; please note that disabling certain cookies may affect the functionality of the website.

6. Sharing of Information

We do not sell or rent your personal data. We may share information with trusted third parties strictly where necessary — such as IT hosting and website service providers, logistics and customs partners involved in fulfilling an order, and accounting or legal advisors — and only to the extent required for them to perform their services on our behalf. We may also disclose information where required by law, such as to customs, tax, or other public authorities.

7. International Transfers

As we operate across the European Union, your data may be processed within the EU/EEA. Where a transfer of personal data outside the EU/EEA is ever required, we take steps to ensure it is protected to a standard consistent with GDPR, such as through standard contractual clauses.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy any legal, accounting, or reporting requirements (for example, invoices and customs records are generally retained for the periods required under Czech commercial and tax law). Contact form inquiries that do not result in a business relationship are retained only for a limited period before being deleted.

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request deletion of your data, where applicable; object to or restrict certain processing; request data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or your local supervisory authority.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

FEMUN CORE s.r.o.
Děčínská 552/1, Střížkov
180 00 Prague 8, Czech Republic
Email: [email protected]